The Company is a member of the Association of British Travel Agents (Membership Number V2471) and is so bonded in its own right as a Tour Operator by the Civil Aviation Authority (CAA) under licence ATOL 1869. This is very important as under the Package Travel, Package Holiday and Package Tour Regulations of 1992 require those who organise group arrangements to be bonded and to have Professional Indemnity Insurance; something which one should always check before booking ones holiday, whether bridge or otherwise. I would like to make it clear that all aspects of the Mercian Travel holidays do comply with the new law. The money that you have paid for the holiday is protected at all times and facilities are in place for repatriation should the organiser become insolvent. For Mercian, providing travel is our full time professional occupation, not a hobby or a pastime but one that we endeavour to do professionally and consequently we employ professional staff to process and look after your requirements.
As an ABTA member we are accredited by TrustUK an officially recognised body to ensure the highest standards of online trading.
As members of the International Air Transport Association (IATA) we issue our own airline tickets and travel documents for all the major airlines around the world. Our in-house computer connects the Mercian office, via satellite, to all the mainframe computers of the major airlines anywhere in the world so that the Mercian sales staff can make instant reservations and issue relevant airline tickets ourselves. We are therefore not dependent on others.
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